producer using afs pro 1200 monitor

Electronic Service Tool

At Case IH, we understand the importance of having the ability to service and maintain your own machinery. That’s why we offer a customer-accessible version of our Electronic Service Tool (EST).

The Customer EST software operates on a PC with Windows 10 (64-Bit) Operating System. This provides you the ability to connect to your Case IH equipment’s CAN network via a protocol adapter. For pricing and to purchase your own EST and/or protocol adapter, click on the following link:
CNHI Electronic Support Tool
technician monitoring support tool

EST Features

  • Controller status and version retrieval
  • Parameter monitoring
  • Fault code retrieval and clearing
  • Electronic version of service manuals
  • Electrical and hydraulic schematics
  • Fault code descriptions and repair process
EST Pricing and Purchase Information
man and woman using the Case IH Remote Service tool

Remote Service Tool

The Remote Service Tool (RST) is an extension of the EST. The RST enables a technician to perform many diagnostic functions remotely on supported Case IH connected vehicles via your machine’s modem. Examples of supported diagnostic functions include:

  • Retrieving and clearing fault codes
  • Reading and updating machine configurations
  • Collecting vehicle CAN bus parameters over time
  • Software updates can be pushed to your machine remotely

Case IH technician and customer

Get Access to the EST

A subscription to the Customer EST can be purchased online. For pricing and purchase options, click here.