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Self-Repair

We are committed to providing you with the tools you need to avoid downtime by repairing your own Case IH equipment when possible. Consider this your stop for all the self-repair resources needed to get the job done yourself. On this page, you have access to our Customer Electronic Service Tool (EST), technical manuals, and so much more.
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Modern Ag Equipment

Modern tractors and combines aren’t simple pieces of machinery. This equipment uses complex components, electronics and software to provide advanced customer features and critical safety functions, such as road transport speed management and sustainability features, like our emissions systems. That’s why, while we support your right to repair your Case IH equipment, we don’t support modification.
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Dedicated Dealer Network

At Case IH, we have high dealer standards, which include required service technical training conducted in part by us. This makes our dealer network the perfect partner in ensuring the peak performance you’ve come to expect and deserve from Case IH products and solutions. With over 725 committed dealers across North America, we're confident that we can provide you with the support you need when you need it.
Find your Local Case IH Dealer

Self-Repair Tools

Customer Electronic Service Tool (EST)

The customer EST can be purchased by customers, which will allow you to connect with your Case IH equipment via a protocol adapter for:

  • Controller Status/Version Retrieval
  • Parameter Monitoring
  • Fault Code Troubleshooting and Digital versions of hydraulic and electrical schematics
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My.CaseIH.com

Register your supported equipment on the My Case IH website to get the most out of your Case IH products. Explore our Knowledge Base for maintenance tips and troubleshooting as well as manage your fleet from any device.
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MyCNHStore.com

Conveniently shop for genuine Case IH parts designed and optimized for our machines, 24/7/365.
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Operator’s Manuals & Installation Instructions

Get all the documents you need to maintain your equipment. These operator’s manuals, installation instructions and training materials can be instantly accessed through My.CaseIH.com.
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Proactive Support Alerts

The Proactive Support tools within eTIM allow the Case IH dealer network to work with you to ensure early identification of issues and maximum performance from your connected machine, providing the ultimate level of connected and proactive maintenance and service alerts.
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Remote Service Tool

With an EST license, your local Case IH dealer can remotely diagnose maintenance and service issues and identify the parts you need to stay up and running without ever needing to visit the field or operation site.
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